Payment and delivery

Read carefully the terms of payment and delivery of orders.

Our online store combines products of several of the most famous brands of Ukraine on its shelves. Our warehouse of 400 sq. meters is physically unable to accommodate about 20 thousand product items, so some products need to be moved between warehouses and this takes time. In any case, you will be offered options for replacing with a similar product or a specific deadline for completing the order. Please treat this with understanding and consider that from the first minute, as soon as your order reaches us, we know, remember and work to ensure that it is sent to you as soon as possible.

1. After unloading your order, our manager will contact you by phone/Viber/Telegram or e-mail with details of payment and delivery.
2. If you are a legal entity, please indicate the EDRPOU code in the comment.
3. We DO NOT work with overdrafts and payments to the card.
4. When choosing payment, you will be offered a non-cash payment with VAT (if you are a legal entity), at the bank cash desk, from terminals or mobile services. If necessary, we provide consultations and instructions.
5. We ship via Nova Poshta and Ukrposhta at the customer's expense.
6. Delivery in Zhytomyr is carried out by the company's own transport and is free of charge.
7. Delivery in Kyiv is carried out by the company's own transport and is free of charge if the order exceeds UAH 1,500.
8. 
   

Within 14 days, our online store will replace or return goods of inadequate quality at its own expense, as well as goods of adequate quality at the buyer's expense, provided that the product appearance, packaging and payment documents are available.